What actually changed for the business

The portfolio shows what we built. This shows what it did to revenue, cost and capacity — with the before-and-after numbers attached.

Retail

3.4x order volume and zero lost orders after replacing WhatsApp

Sokoni Trading Ltd, Sokoni Marketplace

Sokoni was growing and the growth was the problem. Every new vendor added coordination work that WhatsApp could not absorb, so roughly one order in six was lost, duplicated or delivered to the wrong address. Two staff spent their entire day reconciling screenshots.

Orders lost or duplicated: 1 in 60
Order reconciliation: 2 staff/dayAutomatic
Vendor onboarding: 2 hours10 minutes
Order to delivery: 4.1 days2.2 days

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Logistics

31% lower fuel spend across a 240-motorcycle fleet

Rapid Logistics EA, Boda Fleet Command

Rapid Logistics could not verify a single fuel claim. Riders submitted receipts, the office paid them, and nobody could establish which journeys had actually happened. Route planning was done from memory and customers called the office constantly for delivery updates.

Fuel accountability: UnverifiablePer-trip
Calls to dispatch: ~40/day~13/day
Route deviation alerting: None< 60s
Daily route planning: MemoryLive board

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A bodaboda motorcycle taxi stand in Kenya

Healthcare

Insurance claim first-pass rate from 61% to 92%

Afya Health Group, MediClinic Records

Afya Health Group's revenue problem looked like a billing problem but was a documentation problem. Claims were rejected because clinical notes taken on paper did not contain what insurers required, and by the time rejections arrived the patient was long gone.

First-pass claim acceptance: 61%92%
Average patient wait: 48 min21 min
Patient files across branches: 6 sets1 record
Month-end reconciliation: 5 daysInstant

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AFYA CLINIC09:12

Appointment confirmed, Thu 14 Mar 10:30, Westlands branch. Reply 1 to reschedule. Records synced across all 6 branches.

Education

Week-four retention up 3.9x after rebuilding offline-first

Shule EdTech, Shule Learning

Shule had 40,000 registered students and almost none of them still using the app by week two. The product assumed a stable connection and a modern handset. Their actual users had neither, and the 2.8 store rating said so plainly.

Play Store rating: 2.84.6
Install size: 74MB22MB
Week-four retention: 9%35%
Internet connection: RequiredOptional

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A teacher and pupils in a Kenyan classroom

Real Estate

5.1x direct enquiries and portal lead fees eliminated

Acacia Real Estate, Acacia Properties

Acacia was paying per lead to portals for enquiries they could not qualify, on listings they did not control. Their own website was a brochure with a contact form that went to an inbox nobody monitored.

Lead origin: Portal-sourcedDirect
Lead to agent contact: Hours< 30s
Enquiry quality: UnqualifiedScored
Listing control: 3 portalsOwned

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Sample figures shown — verify every metric with the client before publishing.

What would this look like for you?

Bring us the number you want to move — cost, capacity, retention, revenue — and we will tell you whether software is the right lever.

Book a call WhatsApp us hello@trenax.co.ke

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